Fihlal Abdul Azis and Adji, W.H. 2025. Human Resource Development In An Effort To Improve Service Towards Customer Satisfaction At PT. Pegadaian (Persero) Ciparay Branch. Dirya:Journal of Economic Management. 2, 2 (Dec. 2025), 102–109. DOI:https://doi.org/10.70283/dirya.v2i2.88.