Fihlal Abdul Azis, and Widwi Handari Adji. “Human Resource Development In An Effort To Improve Service Towards Customer Satisfaction At PT. Pegadaian (Persero) Ciparay Branch”. Dirya:Journal of Economic Management 2, no. 2 (December 1, 2025): 102–109. Accessed June 27, 2026. https://journal.stiemifdasubang.ac.id/index.php/dirya/article/view/88.